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Course Overview
Learn how to make a genuine difference in your life by taking our popular Patient Customer Service Training. Our commitment to online learning and our technical experience have been put to excellent use within the content of these educational modules. By enrolling today, you can take your knowledge of Patient Customer Service Training to a whole new level and quickly reap the rewards of your study in the field you have chosen.
We are confident that you will find the skills and information that you will need to succeed in this area and excel in the eyes of others. Do not rely on substandard training or half-hearted education. Commit to the best, and we will help you reach your full potential whenever and wherever you need us.
Please note that Patient Customer Service Training provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practice. Always check details with the appropriate authorities or management.
Learning Outcomes
Your Path to Success
By completing the training in Patient Customer Service Training, you will be able to significantly demonstrate your acquired abilities and knowledge of Patient Customer Service Training. This can give you an advantage in career progression, job applications, and personal mastery in this area.
Is This Course Right for You?
This course is designed to provide an introduction to Patient Customer Service Training and offers an excellent way to gain the vital skills and confidence to start a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Full-time and part-time learners are equally supported, and the study periods are entirely customisable to your needs.
Assessment Process
Once you have completed all the modules in the Patient Customer Service Training course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.
Show off Your New Skills with a Certification of Completion
The learners have to successfully complete the assessment of this Patient Customer Service Training course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. Learners can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.
Module 01: Introduction to Patient Customer Service | |||
Introduction to Patient Customer Service | 00:27:00 | ||
Module 02: Effective Patient Customer Service Training | |||
Effective Patient Customer Service Training | 00:28:00 | ||
Module 03: Areas of Patient Customer Service | |||
Areas of Patient Customer Service | 00:38:00 | ||
Module 04: Customer Service Operative Skills | |||
Customer Service Operative Skills | 00:38:00 | ||
Module 05: Organising Schedules | |||
Organising Schedules | 00:46:00 | ||
Module 06: Medical Jargon and Terminology | |||
Medical Jargon and Terminology | 00:46:00 | ||
Module 07: Effective Filing Systems in Medical Offices | |||
Effective Filing Systems in Medical Offices | 00:37:00 | ||
Module 08: Patient Customer Service Soft Skills | |||
Patient Customer Service Soft Skills | 00:30:00 | ||
Module 09: What Customer Service Is to Different Medical Professionals | |||
What Customer Service Is to Different Medical Professionals | 00:38:00 | ||
Module 10: Providing Customer Service and Support to Colleagues | |||
Providing Customer Service and Support to Colleagues | 00:29:00 | ||
Module 11: Handling Difficult Customers | |||
Handling Difficult Customers | 00:40:00 | ||
Assignment | |||
Assignment – Patient Customer Service Training | 00:00:00 |
3693
4.5
£25
3602
4.7
£25