Frequently Asked Questions

Redeem Voucher

Redeem Voucher

Certificate code

What Is Certificate Code

How to take quiz

How to Take Quiz

How to retake exam

How To Retake Exam

Accessing your course material

Course Materials Access

How to register and login

How to Log In

Apply Coupon Code

Apply Coupon Code

Check Your Result

How To Check Results

Frequently Asked Questions

Accessing your newly purchased course is quick and easy. Follow these steps to get started:

  1. Create an Account & Purchase – First, ensure you have created an account on our website and completed your course purchase.
  2. Log In to Your Account – Go to our website and click the ‘Login’ button located in the top right corner. Enter the email address and password you used during registration and purchase, then click ‘Sign In’.
  3. Access Your Dashboard – After logging in, you’ll be redirected to your dashboard, where all your enrolled courses are stored.
  4. Find Your Course – Click on the ‘My Courses’ section, where you will see the newly purchased course.
  5. Start Learning – Click on the course to begin. All course materials will be available to you immediately.

If you encounter any issues or need assistance, our support team is here to help. Contact us anytime, and happy learning!

If you’ve purchased a course through Reed.co.uk, follow these steps to access your learning materials:

  1. Check Your Email – Within two hours of your purchase, you’ll receive an email with your login details. If you don’t see it, check your spam or junk folders in case it was filtered there.
  2. Go to Our Website – Once you have your login details, visit our website and click the ‘Login’ button in the top right corner.
  3. Enter Your Credentials – Use the username and password provided in your email, then click ‘Sign In’ to access your account.
  4. Find Your Course – After logging in, navigate to the ‘My Courses’ section in your dashboard, where your purchased course will be listed.
  5. Start Learning – Click on your course to begin. Your learning materials are available immediately.

If you experience any issues or need further assistance, our support team is ready to help. Contact us anytime, and enjoy your course!

Redeeming your voucher and accessing your course is simple. Follow these steps:

  1. Go to the Website – Visit our website and scroll to the bottom of the page. Click on the ‘Redeem Voucher’ button.
  2. Enter Your Details – On the redemption page, fill in your personal information and enter the voucher code exactly as provided. Once entered correctly, the ‘Submit’ button will become active. Click ‘Submit’ to redeem your voucher.
  3. Check Your Email – Within two hours, you will receive an email with your account login details. If you don’t see it, check your spam or junk folders.
  4. Log In to Your Account – Once you receive your login details, return to our website and click on the ‘Login’ button in the top right corner. Enter your username and password, then click ‘Sign In’.
  5. Access Your Course – After logging in, go to the ‘My Courses’ section in your dashboard, where your course will be available.

If you need any help, our support team is ready to assist you. Contact us anytime, and happy learning!

Ordering your CPD certificate and transcript is quick and straightforward. Follow these steps:

  1. Visit the Certificate Ordering Page – Click on this link to go directly to the ordering page.
  2. Choose Your Certificate Type 
  3. Select Your Transcript (Optional)
  4. Choose Your Delivery Option
  5. Complete the Order – Fill in the required details and click ‘Submit’ to finalize your purchase.

Your certificate will be processed and delivered promptly. If you need any assistance, our support team is ready to help!

To order your Quality Licence Scheme (QLS) endorsed certificate, follow these steps:

  1. Go to the QLS Certificate Order Page – Click on this link.
  2. Select Your Endorsed Certificate Level – Choose the certificate that matches your completed course.
  3. Optional: Add a CPD Certificate & Transcript – If required, select these options on the same page.
  4. Choose Your Delivery Method 
  5. Complete Your Order – Fill in your details and click ‘Submit’ to process your request.

Your certificate will be delivered promptly. For any queries, contact our support team. 

If you have already purchased the certificate before completing your course, follow these steps to claim your certificate:

  1. Visit the Certificate Claim Page – Click on this link.
  2. Enter Your Details – Provide your personal information and order number as per your course purchase.
  3. Verify Your Order – Click the ‘Check Order Number’ button to proceed.
  4. Certificate Processing & Delivery – Once verified, your certificate will be processed and sent to you.

If you have any questions or need support, feel free to contact our support team.

Applying a coupon code is quick and easy. Follow these steps to ensure you receive your discount:

  1. Add a Course to Your Basket – Select the course you want to purchase and add it to your cart.
  2. Enter Your Coupon Code – On the cart page, locate the ‘Coupon Code’ box, enter your code, and click ‘Apply Coupon’.
  3. Verify the Discount – A confirmation message will appear, and the discount will be applied to your total.
  4. Missed It? Apply at Checkout – If you forgot to enter the coupon on the cart page, don’t worry! You can also apply it at checkout. Simply enter your coupon code in the designated box and click ‘Apply’ to update the total.

That’s it! Enjoy your discounted course and happy learning. If you need any assistance, our support team is here to help!