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Learn how to make a genuine difference in your life by taking our popular ITIL® Practitioner Online Training. Our commitment to online learning and our technical experience has been put to excellent use within the contents of these educational modules. By enrolling today, you can take your knowledge of ITIL® Practitioner to a whole new level and quickly reap the rewards of your study in the field you have chosen.
We are confident that you will find the skills and information that you will need to succeed in this area and excel in the eyes of others. Do not rely on substandard training or half-hearted education. Commit to the best, and we will help you reach your full potential whenever and wherever you need us.
Please note that ITIL® Practitioner Online Training provides valuable and significant theoretical training for all. However, it does not offer official endorsements for practices. Always check details with the appropriate authorities or management.
By completing the training in ITIL® Practitioner Online Training you will be able to significantly demonstrate your acquired abilities and knowledge of ITIL® Practitioner. This can give you an advantage in career progression, job applications, and personal mastery in this area.
This course is designed to provide an introduction to ITIL® Practitioner Online Training and offers an excellent way to gain the vital skills and confidence to start a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Full-time and part-time learners are equally supported and it can take just 20 to 30 hours to gain endorsement, with study periods being entirely customisable to your needs.
Endorsed Certificate of Achievement by the Quality Licence Scheme
An endorsed certificate will be issued for the learners as proof of their achievement after the completion of this course.
After successful course completion, learners will be able to order an endorsed certificate as proof of their new achievement. Only for £119 you can order and get endorsed certificates delivered to your home. International students have to pay an extra £10 as a postage charge.
CPD Certification from HF Online
The learners have to successfully complete the assessment of this course to achieve the CPD certificates. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an endorsed endorsement. Academy for Health & Fitness will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates.
Our expert trainers will assess your assignment and give you feedback after you submit the assignment.
Introduction to ITIL Practitioner | |||
Course Introduction | 00:14:00 | ||
ITSM & Continual Improvement | |||
Learning Objectives | 00:06:00 | ||
Selecting a Management System | 00:11:00 | ||
Systems Thinking | 00:13:00 | ||
The 4Ps | 00:13:00 | ||
Communication & Management Systems | 00:14:00 | ||
Organizational Capabilities | 00:10:00 | ||
Adopt, Adapt & Realize | 00:15:00 | ||
Outside-in vs Inside-out Thinking | 00:11:00 | ||
Defining a Service | 00:05:00 | ||
Metrics & Measurement | 00:06:00 | ||
Improvement, the Practitioner & CSI | 00:10:00 | ||
Driving IT Service Management Summary | 00:15:00 | ||
Checkpoint | 00:16:00 | ||
Principles & Themes | |||
Learning Objectives | 00:04:00 | ||
Principles | 00:24:00 | ||
Themes | 00:09:00 | ||
Principles & Themes in Practice | 00:08:00 | ||
Principles & Themes Summary | 00:03:00 | ||
Checkpoint | 00:07:00 | ||
Organizational Change Management (OCM) | |||
Learning Objectives | 00:02:00 | ||
Role & Impact of OCM on Improvement (sec3) | 00:07:00 | ||
OCM Activities | 00:16:00 | ||
OCM & Systems Thinking | 00:06:00 | ||
OCM Summary | 00:06:00 | ||
Checkpoint | 00:10:00 | ||
Effective Communication to enable CSI | |||
Learning Objectives | 00:01:00 | ||
Value, Importance & Benefit of Good Communication | 00:05:00 | ||
Principles of Communication | 00:11:00 | ||
Role of Influence | 00:07:00 | ||
Communication Summary | 00:05:00 | ||
Checkpoint | 00:09:00 | ||
Use Metrics & Measurement | |||
Learning Objectives | 00:02:00 | ||
CSFs, KPIs & Improvement | 00:18:00 | ||
Analyze CSFs & KPIs in Context | 00:09:00 | ||
Assessments | 00:04:00 | ||
Use Metrics & Measurement Summary | 00:05:00 | ||
Design a Report | 00:07:00 | ||
Checkpoint | 00:08:00 | ||
CSI Approach | |||
Learning Objectives | 00:02:00 | ||
It Depends | 00:09:00 | ||
Approach Deconstructed | 00:25:00 | ||
Goal Question Metric (GQM) Approach Introduction | 00:08:00 | ||
CSI Approach Summary | 00:05:00 | ||
Checkpoint | 00:07:00 | ||
Integrating CSI with ITIL & Beyond | |||
Learning Objectives | 00:01:00 | ||
CSI Approach for the ITIL Practitioner | 00:07:00 | ||
CSI Approach in ITIL | 00:25:00 | ||
CSI Approach, PRINCE2 & RESILIA | 00:06:00 | ||
Integrating CSI with ITIL & Beyond Summary | 00:03:00 | ||
Checkpoint | 00:06:00 | ||
Workbooks | |||
Workbooks – ITIL® Practitioner Online Training | 1 week, 2 days | ||
Assignment | |||
Assignment – ITIL® Practitioner Online Training | 6 days, 2 hours | ||
Order Your Certificate | |||
Claim Your QLS Certificate | 00:00:00 |