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Course Overview
Learn how to make a genuine difference in your life by taking our popular IT Support Technician. Our commitment to online learning and our technical experience have been put to excellent use within the content of these educational modules. By enrolling today, you can take your knowledge of IT to a whole new level and quickly reap the rewards of your study in the field you have chosen.
We are confident that you will find the skills and information that you will need to succeed in this area and excel in the eyes of others. Do not rely on substandard training or half-hearted education. Commit to the best, and we will help you reach your full potential whenever and wherever you need us.
Please note that IT Support Technician provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practice. Always check details with the appropriate authorities or management.
Learning Outcomes
Your Path to Success
By completing the training in IT Support Technician, you will be able to significantly demonstrate your acquired abilities and knowledge of IT. This can give you an advantage in career progression, job applications, and personal mastery in this area.
Is This Course Right for You?
This course is designed to provide an introduction to IT and offers an excellent way to gain the vital skills and confidence to start a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Full-time and part-time learners are equally supported, and the study periods are entirely customisable to your needs.
Assessment Process
Once you have completed all the modules in the IT Support Technician course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.
Show off Your New Skills with a Certification of Completion
The learners have to successfully complete the assessment of this IT Support Technician course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. Learners can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.
Software: | |||
What is an Operating System | 00:48:00 | ||
Configuring the Operating System | 00:06:00 | ||
What is an Application | 00:10:00 | ||
Using Control Panel | 00:18:00 | ||
Software and Concepts3 | 00:11:00 | ||
Licensing | 00:06:00 | ||
Using Software3 | 00:07:00 | ||
Software Tools | 00:10:00 | ||
Software | 00:14:00 | ||
Hardware, Devices, and Peripherals | 00:06:00 | ||
Hardware: | |||
Hardware and Peripherals | 00:07:00 | ||
Storage | 00:12:00 | ||
Connectivity Devices | 00:05:00 | ||
Network Components | 00:09:00 | ||
Identify the Importance of Risk Management | 00:11:00 | ||
Assess Risk | 00:13:00 | ||
Mitigate Risk | 00:24:00 | ||
Integrate Documentation into Risk Management | 00:15:00 | ||
Classify Threats and Threat Profiles | 00:08:00 | ||
Perform Ongoing Threat Research | 00:00:00 | ||
Resources that Aid in Research of Threats | 00:03:00 | ||
Implement Threat Modeling | 00:10:00 | ||
Assess the Impact of Reconnaissance Incidents | 00:11:00 | ||
Performing Reconnaissance on a Network | 00:07:00 | ||
Examining Reconnaissance Incidents | 00:08:00 | ||
Assess the Impact of Social Engineering | 00:11:00 | ||
Assessing the impact of Social Engineering | 00:07:00 | ||
Assessing the Impact of Phishing | 00:03:00 | ||
Types of Wireless Attacks | 00:30:00 | ||
Intrusion Monitoring | 00:08:00 | ||
Wireless Security Risks | 00:22:00 | ||
Authentication Attacks | 00:21:00 | ||
Rogue Devices | 00:04:00 | ||
Public Hotspots | 00:07:00 | ||
Wireless Security Monitoring3 | 00:21:00 | ||
Device Tracking | 00:18:00 | ||
WLAN Security Infrastructure | 00:38:00 | ||
Management Protocols | 00:23:00 | ||
Other RADIUS Solutions | 00:16:00 | ||
Security: | |||
Introduction | 00:30:00 | ||
Child Safety Online | 01:00:00 | ||
Secure Payment Sites | 01:00:00 | ||
Online Banking | 00:30:00 | ||
How To Keep Your Password Safe | 00:30:00 | ||
Common Scams | 01:00:00 | ||
How I Got Pharmed | 01:00:00 | ||
Virus Protection | 01:00:00 | ||
Self Maintenance | 00:30:00 | ||
Personal Information Online | 01:00:00 | ||
Is The Internet Safe? | 00:30:00 | ||
Importance of Cyber Security | 00:30:00 | ||
Spyware Can Destroy | 00:30:00 | ||
How Does Spyware Spread? | 01:00:00 | ||
How To Remove Spyware | 01:00:00 | ||
Anti Spyware Program | 01:00:00 | ||
The Anti Anti-Spyware Programs | 00:30:00 | ||
Research And Learn More | 00:30:00 | ||
Choosing The Best Anti Spyware Tool | 00:30:00 | ||
Computer Security And Spyware | 01:00:00 | ||
The Programs To Avoid | 00:15:00 | ||
Is It Legal? | 00:30:00 | ||
Checklist Of Protection | 00:15:00 | ||
The Information Security Cycle | 00:37:00 | ||
Information Security Controls | 00:36:00 | ||
Authentication Methods | 00:09:00 | ||
Cryptography Fundamentals | 00:56:00 | ||
Security Policy Fundamentals | 00:11:00 | ||
Social Engineering | 00:32:00 | ||
Malware | 00:25:00 | ||
Software-Based Threats | 00:22:00 | ||
Based Threats | 00:39:00 | ||
Wireless Threats and Vulnerabilities | 00:43:00 | ||
Physical Threats and Vulnerabilities | 00:09:00 | ||
Manage Data Security | 00:47:00 | ||
Manage Application Security | 00:55:00 | ||
Manage Device and Host Security | 01:08:00 | ||
Manage Mobile Security | 00:10:00 | ||
A Risk Analysis | 00:17:00 | ||
Implement Vulnerability Assessment Tools and Techniques | 00:05:00 | ||
Scan for Vulnerabilities | 00:27:00 | ||
Mitigation and Deterrent Techniques | 00:19:00 | ||
Respond to Security Incidents | 00:23:00 | ||
Recover from a Security Incident | 00:10:00 | ||
Networking: | |||
OSI Layers | 00:44:00 | ||
LANs and WANs | 00:14:00 | ||
Network Types | 00:07:00 | ||
Transmissions | 00:36:00 | ||
Cables | 00:41:00 | ||
Fiber Optics | 00:17:00 | ||
Converters and Connectors | 00:27:00 | ||
Wireless Security | 00:15:00 | ||
Authentication.prproj | 00:21:00 | ||
Wireless Security Threats | 00:30:00 | ||
TACACS | 00:10:00 | ||
Keys | 00:26:00 | ||
RADIUS | 00:07:00 | ||
VPN Technologies | 00:16:00 | ||
Tunneling Protocols.prproj | 00:05:00 | ||
Acceptable Use | 01:00:00 | ||
Common Problems | 00:32:00 | ||
Troubleshooting | 00:28:00 | ||
Network Technician Tools | 00:00:00 | ||
Physical and Logical Issues | 00:19:00 | ||
Open or Closed Ports | 00:09:00 | ||
ARP Issues | 00:13:00 | ||
Basic IT Literacy: | |||
Core Concepts in Healthcare IT | 00:06:00 | ||
EMR EHR Issues | 00:05:00 | ||
Regulations, Standards, and Stakeholders | 00:14:00 | ||
HIPAA Controls and Compliance | 00:08:00 | ||
Roles and Responsibilities | 00:10:00 | ||
Manage Communication and Ethics Issues | 00:15:00 | ||
Legal Best Practices, Requirements, and Documentation | 00:09:00 | ||
Medical Document Imaging | 00:04:00 | ||
Sanitation Management | 00:03:00 | ||
Computing Essentials | 00:05:00 | ||
Networking | 00:33:00 | ||
Manage Servers and Software | 00:27:00 | ||
Hardware Support | 00:14:00 | ||
Set Up a Workstation | 00:08:00 | ||
Troubleshoot Basic IT Issues | 00:15:00 | ||
Troubleshoot Medical IT Issues | 00:20:00 | ||
Implementation of an EMR EHR System | 00:34:00 | ||
Change Control | 00:08:00 | ||
Manage Physical and Logical Security | 00:36:00 | ||
Implement Security Best Practices and Threat Mitigation Techniques | 00:13:00 | ||
Manage Remote Access | 00:06:00 | ||
Manage Wireless Security | 00:15:00 | ||
Perform Backups and Disaster Recovery | 00:16:00 | ||
Assignment | |||
Assignment – IT Support Technician | 00:00:00 |
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