Learn how to make a genuine difference in your life by taking our popular Client Services Manager. Our commitment to online learning and our technical experience has been put to excellent use within the contents of these educational modules. By enrolling today, you can take your knowledge of Client Services Management to a whole new level and quickly reap the rewards of your study in the field you have chosen.
We are confident that you will find the skills and information that you will need to succeed in this area and excel in the eyes of others. Do not rely on substandard training or half-hearted education. Commit to the best, and we will help you reach your full potential whenever and wherever you need us.
Please note that Client Services Manager provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practices. Always check details with the appropriate authorities or management.
- Instant access to verified and reliable information
- Participation in inventive and interactive training exercises
- Quick assessment and guidance for all subjects
- CPD accreditation for proof of acquired skills and knowledge
- Freedom to study in any location and at a pace that suits you
- Expert support from dedicated tutors committed to online learning
Your Path to Success
By completing the training in Client Services Manager, you will be able to significantly demonstrate your acquired abilities and knowledge of Client Services Management. This can give you an advantage in career progression, job applications, and personal mastery in this area.
Is This Course Right for You?
This course is designed to provide an introduction to Client Services Management and offers an excellent way to gain the vital skills and confidence to start a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Full-time and part-time learners are equally supported and it can take just 20 to 30 hours to gain accreditation, with study periods being entirely customisable to your needs.
Once you have completed all the modules in the Client Services Manager course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Client Services Manager course.
Show off Your New Skills with a Certification of Completion
The learners have to successfully complete the assessment of this Client Services Manager course to achieve the CPD & IAO accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.
|Module 1: Introduction to Customer Service|
|Introduction to Customer Service||00:23:00|
|Module 2: What’s Different about Good Customer Service?|
|What’s Different about Good Customer Service?||00:12:00|
|Module 3: Customer Relationship Management|
|Customer Relationship Management||00:42:00|
|Module 4: Customer Service Communication Strategies|
|Customer Service Communication Strategies||00:24:00|
|Module 5: Aspects of Phone Etiquette|
|Aspects of Phone Etiquette||00:31:00|
|Module 6: Deepening Customer Relationship|
|Deepening Customer Relationship||00:23:00|
|Module 7: Handling Customer Complaints|
|Handling Customer Complaints||00:22:00|
|Mock Exam – Client Services Manager||00:20:00|
|Final Exam – Client Services Manager||00:20:00|