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Learn how to make a genuine difference in your life by taking our popular Achieving Total Quality Excellence Course. Our commitment to online learning and our technical experience has been put to excellent use within the content of these educational modules. By enrolling today, you can take your knowledge of Achieving Total Quality Excellence to a whole new level and quickly reap the rewards of your study in the field you have chosen.
We are confident that you will find the skills and information that you will need to succeed in this area and excel in the eyes of others. Do not rely on substandard training or half-hearted education. Commit to the best, and we will help you reach your full potential whenever and wherever you need us.
Please note that Achieving Total Quality Excellence provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practice. Always check details with the appropriate authorities or management.
By completing the training in Achieving Total Quality Excellence, you will be able to significantly demonstrate your acquired abilities and knowledge of Achieving Total Quality Excellence. This can give you an advantage in career progression, job applications, and personal mastery in this area.
This course is designed to provide an introduction to Achieving Total Quality Excellence and offers an excellent way to gain the vital skills and confidence to start a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Full-time and part-time learners are equally supported, and the study periods are entirely customisable to your needs.
Once you have completed all the modules in the Achieving Total Quality Excellence course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.
Show off Your New Skills with a Certification of Completion
The learners have to successfully complete the assessment of this Achieving Total Quality Excellence course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. Learners can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.
Course Structure | |||
Course Structure | 00:07:00 | ||
Critical Definitions | |||
What is Quality | 00:02:00 | ||
What is ISO | 00:08:00 | ||
What is a System – Management System | 00:02:00 | ||
What is Policy – Quality Policy | 00:06:00 | ||
What is Vision, Mission & Strategy | 00:03:00 | ||
QA Vs QC | 00:06:00 | ||
Effectiveness Vs Efficiency | 00:06:00 | ||
Verification Vs Validation | 00:11:00 | ||
Conformity Vs Nonconformity Vs Defect | 00:04:00 | ||
Correction Vs Corrective Action Vs Preventive Action | 00:08:00 | ||
Risk & Preventive Action | 00:06:00 | ||
What is Competence | 00:03:00 | ||
What is the Context of the Organization | 00:05:00 | ||
Who are the Interested parties | 00:03:00 | ||
What are the Needs & expectations | 00:05:00 | ||
Management System Requirements | 00:01:00 | ||
Who is a customer | 00:02:00 | ||
What is Customer Satisfaction | 00:06:00 | ||
Product Vs Service Vs Process | 00:05:00 | ||
Document Vs Record | 00:06:00 | ||
What is Customer Complaint | 00:02:00 | ||
Measuring Vs Monitoring Vs Performance | 00:02:00 | ||
Who is Responsible | |||
Who is Responsible | 00:14:00 | ||
Responsibility Vs Accountability | 00:02:00 | ||
Quality Management Principles | |||
Quality Management Principles | 00:17:00 | ||
Major Changes | |||
ISO 9001:2015 Core Concepts | 00:08:00 | ||
Major terminology Differences | 00:04:00 | ||
Documented Information | 00:07:00 | ||
Major changes – Organizational Knowledge | 00:05:00 | ||
Major changes – Risk Based Thinking | 00:06:00 | ||
Process Approach | |||
Process Approach Concept-1 | 00:04:00 | ||
What is PDCA | 00:05:00 | ||
Process Approach Concept-2 | 00:03:00 | ||
Process Approach in ISO 9001:2015 | 00:04:00 | ||
Key Benefits | 00:07:00 | ||
PDCA in ISO 9001 2015 | 00:10:00 | ||
Context of the Organizatio | |||
Understanding the Organization and its Context | 00:08:00 | ||
Internal & External issues | 00:03:00 | ||
SWOT Analysis | 00:06:00 | ||
Interested Parties & their Needs & Expectation | 00:03:00 | ||
KANO Model | 00:10:00 | ||
Understanding the context – Summary | 00:08:00 | ||
Choosing your Strategic Objective | 00:05:00 | ||
Strategic Map Examples-1 | 00:03:00 | ||
Strategic Planning Process | 00:06:00 | ||
What is a Vision | 00:06:00 | ||
How to Create a Vision Statement | 00:09:00 | ||
What is a Mission | 00:06:00 | ||
SMART GOAL | 00:06:00 | ||
SMART Goal Example | 00:04:00 | ||
Strategic Map Examples-2 | 00:10:00 | ||
Context Chapter Summary | 00:07:00 | ||
Quality Objectives | |||
Quality Objectives & Planning | 00:05:00 | ||
ISO & SMART | 00:02:00 | ||
Objectives Origin | 00:06:00 | ||
Objectives Examples | 00:08:00 | ||
Goal Vs Objective-1 | 00:07:00 | ||
Goal Vs Objective Example | 00:02:00 | ||
Goal Vs Objective-2 | 00:10:00 | ||
Performance Evaluation | |||
Performance Evaluation in ISO 9001:2015 | 00:10:00 | ||
Customer Satisfaction | 00:06:00 | ||
Analysis & Evaluation | 00:12:00 | ||
Key Performance Indicators | 00:08:00 | ||
Dashboard Examples | 00:07:00 | ||
Management Review Meetings | 00:13:00 | ||
Improvement | 00:16:00 | ||
Nonconformity & Corrective Action | 00:06:00 | ||
Nonconformity & Corrective Action Example | 00:06:00 | ||
Nonconformity & Corrective Action Origin | 00:06:00 | ||
Continual Improvement | 00:00:00 | ||
Analysis Mindset | 00:09:00 | ||
Quantitative Vs Qualitative | 00:16:00 | ||
Now What | |||
Now What? | 00:11:00 | ||
Course Summary | 00:10:00 | ||
Helpful Tools | |||
SIPOC | 00:06:00 | ||
Flowcharts | 00:04:00 | ||
Control Charts | 00:04:00 | ||
Cause and Effect Diagram | 00:06:00 | ||
Pareto Chart | 00:07:00 | ||
5 WHYs | 00:03:00 | ||
Other Tools | 00:08:00 | ||
Finally! | 00:02:00 | ||
See you soon | |||
Bonus Lecture | 00:02:00 | ||
Order Your Certificate | |||
Order your Certificate. | 00:00:00 |
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