Office Admin and Receptionist Skills
Office Admin and Receptionist Skills course prepares you for receptionist and administrative roles, ideal for professionals in fitness industries, with CPD-accredited certification to boost your career prospects.
Develop essential office, communication, customer service, and organisational skills. Learn business writing, scheduling, invoicing, and MS Excel to confidently manage front-desk operations and support business efficiency in modern workplaces.
Office Admin and Receptionist Skills
Exclusive Deal! 94% Off, Today Only!
Sale Ends In
All courses for
£99 
1 Year Access 
Intermediate
104 Students -
9 hours, 30 minutes
- Original price was: £415.£25Current price is: £25. ex VAT
- 1 year
- Intermediate
- Number of Units56
- Number of Quizzes2
- 9 hours, 30 minutes Gift this course
14-Day Money-Back Guarantee
Office Admin and Receptionist Skills – CPD Accredited
In today’s competitive UK job market, administration and receptionist roles remain highly attractive, ranking among the most applied-for positions, with strong demand across multiple industries . The Office Admin and Receptionist Skills course is designed to equip you with the practical, job-ready skills employers are actively seeking.
This course will teach you how to manage front-desk operations, handle business communications, organise meetings, maintain records, and use tools like MS Excel efficiently. You will also develop essential skills in customer service, time management, and professional communication—key requirements for any modern workplace.
With receptionist salaries ranging from around £24,000 to £29,000 in the UK , this course can significantly boost your earning potential and career opportunities. Whether you’re starting out or upskilling, it prepares you to confidently step into administrative roles across industries, including the growing fitness sector.
Kickstart your admin career—enrol today and gain the skills to become a confident, job-ready receptionist!
Course Description
The Office Admin and Receptionist Skills Course is designed to provide a comprehensive understanding of office administration, front-desk operations, business communication, and customer service, making it an ideal training programmed for anyone looking to start or progress in administrative and receptionist roles.
Throughout this online course, you will develop essential knowledge of reception duties, telephone etiquette, record keeping, scheduling, invoicing, and business writing used in modern workplace environments. You will also gain essential skills in organizing meetings, managing office systems, and delivering professional customer support.
In addition to core administrative skills, this course strengthens your organizational, communication, and time management abilities, helping you work more efficiently and confidently in professional settings. With training in advanced MS Excel and office procedures, you will build job-ready skills valued across corporate offices, healthcare settings, fitness businesses, and service industries.
Learning Outcomes
By completing this Office Admin and Receptionist Skills online course, you will:
- Understand the roles and responsibilities of office administrators and receptionists
- Communicate professionally with colleagues, clients, and visitors
- Manage office documentation, records, and administrative tasks efficiently
- Handle telephone calls, emails, and front desk operations effectively
- Organise meetings, appointments, and business schedules
- Apply effective time management and organisational techniques
- Deliver high-quality customer service in professional settings
- Maintain a professional attitude and workplace etiquette
- Perform basic invoicing and petty cash management tasks
- Use essential tools like MS Excel to support office operationsÂ
Why People Love This Course?
- CPD Accredited certification, supporting your career growth in administration, reception, and office support roles
- Study an Office Admin and Receptionist Skills online course UK with 12 months unlimited access – learn anytime, anywhere
- Gain a career-focused qualification to strengthen your CV and access better job opportunities
- Instant digital certificate upon completion, with the option to order a hard copy
- Receive a free student ID card to enhance your professional profile
- Flexible, self-paced learning with no deadlines, ideal for busy professionals
- Transparent pricing with no hidden fees
- Access dedicated tutor support on weekdays throughout your learning journey
- Fast assessment and instant results, helping you progress quicklyÂ
Why Study This Course?
Whether you are starting your career or looking to enter office administration, this Office Admin and Receptionist Skills Course provides the essential knowledge and practical skills needed to succeed in professional workplace environments.
As a comprehensive administration and receptionist training course, it is designed to reflect real workplace practices in the UK, helping you build confidence in front-desk operations, business communication, customer service, scheduling, and office management.
This course supports your progression into roles such as receptionist, office administrator, administrative assistant, or customer service professional, giving you a strong foundation to enter the business support sector or strengthen your existing skills for career advancement.
Who Is This Office Admin and Receptionist Skills Course For?
Ideal for beginners, job seekers, and professionals seeking careers in office administration and receptionist roles.
It is suitable for:
- Aspiring Receptionists
- Office Administrators
- Administrative Assistants
- Office Support Staff
- Job Seekers
- Students
- Career Changers
Requirements
There are no specific prerequisites to enrol in this Office Admin and Receptionist Skills course. It is open to anyone interested in developing professional administrative and receptionist skills.
The course is fully accessible from any internet-enabled device, allowing you to study anytime from the comfort of your home.
All you need is a passion for learning, basic literacy skills, and to be over the age of 16.
CPD Certification
After successfully completing the Office Admin and Receptionist Skills course, you will qualify for a CPD Certificate as proof of your continued professional development and achievement. This certificate can enhance your professional profile and showcase your commitment to building relevant skills and knowledge. You can receive your digital certificate for only £10, or request a printed hard copy sent by post for just £29 or both for £39.
Assessment
For assessing your learning, you have to complete an automated MCQ exam. It is required for the students to score at least 60% to pass the exam and fulfil the Quality Licence Scheme-endorsed certificate criteria. Learners can apply for the certificate after they clear the exam.
There are assignment questions provided at the end of the course. You are suggested to complete the questions to enrich your understanding of the course. You can complete this according to your preferred time. The expert tutor will provide feedback on your performance after assessing your assignment.
Job Opportunities
The Office Admin and Receptionist Skills Course is an online knowledge-based training designed to provide a strong foundation in administrative, communication, and front-desk operations. While it does not provide a professional license, it opens doors to a variety of entry-level and support roles across offices, corporate environments, fitness centers, and service industries.
- Receptionist
Manages front desk operations, greets visitors, handles calls, and maintains a professional first impression.
Average UK salary: £20,000–£28,000 per year - Office Administrator
Supports daily office tasks, manages records, schedules, and ensures smooth business operations.
Average UK salary: £22,000–£30,000 per year - Administrative Assistant
Assists teams with documentation, communication, and organizational tasks.
Average UK salary: £21,000–£28,000 per year - Front Desk Executive
Handles customer enquiries, appointments, and reception duties in various organizations.
Average UK salary: £20,000–£27,000 per year - Customer Service Assistant
Provides support to clients, resolves queries, and ensures customer satisfaction.
Average UK salary: £20,000–£26,000 per year - Office Support Assistant
Performs general administrative duties and assists with office coordination.
Average UK salary: £19,000–£25,000 per year - Data Entry Clerk
Manages data input, record keeping, and basic administrative documentation.
Average UK salary: £19,000–£24,000 per year - Scheduling Coordinator
Organizes appointments, meetings, and staff schedules efficiently.
Average UK salary: £21,000–£27,000 per year - Clinic/Salon Receptionist
Works in healthcare, beauty, or fitness settings managing bookings and client interactions.
Average UK salary: £20,000–£26,000 per year - Business Support Assistant
Provides administrative and operational support across departments.
Average UK salary: £22,000–£29,000 per year
Frequently Asked Questions
What does the Office Admin and Receptionist Skills Course cover?
This course covers essential office administration and receptionist duties including business communication, telephone handling, email management, record keeping, filing systems, customer service, scheduling, invoicing, and MS Excel. It is designed to build strong practical skills for modern office environments.
Is the Office Admin and Receptionist Skills Course suitable for beginners?
 Yes. This course is suitable for beginners, job seekers, and anyone who wants to start a career in office administration or receptionist roles. It is also helpful for individuals in fitness and service industries who want to improve their professional skills.
Can I study this Office Admin and Receptionist course online?
Yes. The course is fully online and can be studied from any internet-enabled device. You can learn at your own pace from the comfort of your home, making it flexible for work, study, or personal commitments.
Will I receive a certificate after completing the course?
Yes. After successful completion, learners receive a CPD Accredited Certificate, which can enhance your CV and improve your job prospects in administrative and receptionist roles.
Does this course qualify me for a professional licence in the UK?
No. This is a skills-based training course and does not provide a professional licence. However, it builds strong foundational knowledge that can support entry-level and support roles in offices and related industries.
What jobs can this course help me get?
This course can help you apply for roles such as Receptionist, Office Administrator, Administrative Assistant, Front Desk Executive, Customer Service Assistant, Data Entry Clerk, and Office Support Assistant.
How is the Office Admin and Receptionist Skills Course assessed?
 The course is typically assessed through multiple-choice questions (MCQs) and short assignments. Learners must achieve the required pass mark to receive their certificate.
Who is this course best for?
This course is ideal for beginners, career changers, job seekers, and individuals working in fitness, healthcare, or customer service sectors who want to improve their administrative and communication skills.
What skills will I gain from this course?
You will gain skills in communication, organisation, time management, customer service, MS Excel, scheduling, and professional office practices, helping you perform confidently in workplace environments.
Why should I study Office Admin and Receptionist Skills?
Administrative and receptionist roles are in steady demand across the UK in almost every industry. This course helps you build job-ready skills that improve your employability, confidence, and career growth potential.
Course Curriculum
| Module 01: Introduction to Reception and Receptionist | |||
| Module 01: Introduction to Reception and Receptionist | 00:29:00 | ||
| Module 02: Business Telephone Skills | |||
| Module 02: Business Telephone Skills | 00:21:00 | ||
| Module 03: Representing Your Boss and Company | |||
| Module 03: Representing Your Boss and Company | 00:25:00 | ||
| Module 04: Mail Services and Shipping | |||
| Module 04: Mail Services and Shipping | 00:26:00 | ||
| Module 05: Travel Arrangements | |||
| Module 05: Travel Arrangements | 00:22:00 | ||
| Module 06: Organising Meeting and Conferences | |||
| Module 06: Organising Meeting and Conferences | 00:19:00 | ||
| Module 07: Time Management | |||
| Module 07: Time Management | 00:25:00 | ||
| Module 08: Record Keeping and Filing Systems | |||
| Module 08: Record Keeping and Filing Systems | 00:24:00 | ||
| Module 09: Business Writing Skills | |||
| Module 09: Business Writing Skills | 00:25:00 | ||
| Module 10 :Organisational Skills | |||
| Module 10 :Organisational Skills | 00:19:00 | ||
| Module 11: Communication Skills | |||
| Module 11: Communication Skills | 00:19:00 | ||
| Module 12: Customer Service | |||
| Module 12: Customer Service | 00:22:00 | ||
| Module 13: Effective Planning and Scheduling | |||
| Module 13: Effective Planning and Scheduling | 00:39:00 | ||
| Module 14: Invoicing/Petty Cash | |||
| Module 14: Invoicing/Petty Cash | 00:20:00 | ||
| Module 15: Business Environment | |||
| Module 15: Business Environment | 00:19:00 | ||
| Module 16: Advanced MS Excel | |||
| How to Get the most of the course | 00:01:00 | ||
| Text formulas in Excel | 00:08:00 | ||
| Text Formulas Exercise | 00:01:00 | ||
| Text Formulas Exercise (answers) | 00:01:00 | ||
| Mathematical Formulas In Excel | 00:04:00 | ||
| Mathematical Formulas Exercise | 00:01:00 | ||
| Mathematical Formulas Exercise (answers) | 00:01:00 | ||
| Date and Time Formulas In Excel | 00:06:00 | ||
| Date and Time Formulas Exercise | 00:01:00 | ||
| Date and Time Exercise Formulas (answers) | 00:01:00 | ||
| Logic Formulas In Excel | 00:12:00 | ||
| Logic Formula Exercise | 00:01:00 | ||
| Logic Formula Exercise (answers) | 00:01:00 | ||
| Financial Formula In Excel | 00:06:00 | ||
| Financial Formula Exercise | 00:01:00 | ||
| Financial Formula Exercise (answers) | 00:02:00 | ||
| Informational Formula In Excel | 00:04:00 | ||
| Informational Formula Exercise | 00:01:00 | ||
| Informational Formula Exercise (answers) | 00:01:00 | ||
| Menu Example with Excel Vlookup | 00:08:00 | ||
| Wildcard Search with Excel Vlookup | 00:09:00 | ||
| Looking to the Left with Excel Vlookup | 00:17:00 | ||
| 2-Way Lookup | 00:14:00 | ||
| Comparing Lists with Excel Vlookup | 00:03:00 | ||
| Microsoft Excel Vlookup Tips and Tricks | 00:14:00 | ||
| Power Query Intro and Excel version | 00:03:00 | ||
| Excel Power Query – Introduction | 00:03:00 | ||
| Enabling M in Power Query | 00:02:00 | ||
| Transform Data – Trim in Excel Power Query | 00:05:00 | ||
| Transform Data – Format Dates and Values in Excel Power Query | 00:02:00 | ||
| Simple Expressions | 00:08:00 | ||
| Simple Expressions – Nested Expressions | 00:03:00 | ||
| Transform Data – Parsing URLs in Excel Power Query | 00:05:00 | ||
| Variables | 00:07:00 | ||
| Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
| Table Excel Keyboard Shortcuts | 00:02:00 | ||
| Editing Excel Keyboard Shortcuts | 00:05:00 | ||
| Formula Excel Keyboard Shortcuts | 00:03:00 | ||
| Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
| Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
| Mock Exam | |||
| Mock Exam – Office Admin and Receptionist Skills | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Office Admin and Receptionist Skills | 00:20:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||