Office Administration & Skills Diploma
Office Administration & Skills Diploma is a CPD Accredited course for Office Administrators and Admin Professionals to develop key workplace skills and earn a recognized certificate in administration, communication, and organisation.
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Office Administration & Skills Diploma
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This course includes:
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Access1 Year Access -
Skill Level -
Duration18 hours, 59 minutes -
Students368 Students -
CPD Point
15
- Original price was: £425.£25Current price is: £25. ex VAT
- 1 year
- Level 7
- Number of Units54
- Number of Quizzes2
- 18 hours, 59 minutes Gift this course
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Office Administration & Skills Diploma – CPD Accredited
The Office Administration & Skills Diploma is a CPD-accredited programme designed to prepare you for in-demand roles such as Office Administrator, Personal Assistant, Admin Support Executive and Organisational Coordinator, especially within the fast-growing UK fitness and wellbeing industries. With administration roles consistently ranked among the most applied-for and essential support occupations in the UK labour market, strong office skills are more valuable than ever, with employers actively seeking candidates who can manage communication, organisation and digital office tools effectively .
In this course, you will master essential workplace skills including business writing, telephone etiquette, meeting management, organisational skills, time management, and professional communication. You will also gain essential knowledge of Microsoft Excel and PowerPoint, enabling you to confidently handle real office tasks and reporting responsibilities.
This diploma helps you build job-ready confidence, improve efficiency, and become a highly employable professional in administrative roles. In your career, it will enhance your ability to support teams, manage workloads effectively, and increase your chances of securing stable, well-paying office-based employment in the UK and beyond.
Kickstart your career in office administration—enroll today and become a confident, job-ready professional with in-demand workplace skills!
Course Description
Throughout the course, you will explore essential topics such as office administration, administrative management, business writing, professional communication, telephone etiquette, and meeting coordination. These core areas are vital for developing the essential skills needed to operate efficiently in modern office environments.
You will also build a strong understanding of organisational skills, time management, document handling, and the use of workplace tools such as Microsoft Excel and PowerPoint. This will enable you to manage daily administrative tasks confidently and support smooth business operations.
This Office Administration & Skills Diploma equips you with the knowledge and essential skills needed to perform effectively in real-world administrative roles and progress within office-based careers.
It also strengthens your understanding of professional standards, workplace communication, and administrative best practice, helping you meet the expectations of employers across the UK business and fitness sectors.
Learning Outcomes
By completing this Office Administration & Skills Diploma online course, you will:
- Understand the key roles, duties, and responsibilities involved in office administration
- Demonstrate strong verbal and written communication skills in a professional setting
- Organise, manage, and maintain office documents, files, and digital records efficiently
- Coordinate schedules, manage diaries, arrange meetings, and handle correspondence effectively
- Apply proven time management and organisational techniques to improve workplace productivity
- Confidently use essential office software, including Microsoft Excel and PowerPoint
- Deliver excellent customer service within administrative and front-office environments
- Apply proper telephone etiquette in all forms of business communication
- Uphold confidentiality, accuracy, and professionalism in all administrative tasks
- Support daily office operations and contribute positively to team efficiency and workflow
Why People Love This Course?
- CPD Accredited certification, helping you gain recognised office administration skills for career progression
- Develop essential skills in administration, communication, organisation, and office software used in real workplace settings
- Study online with 12 months unlimited access – learn at your own pace, anytime and anywhere
- Gain a career-focused qualification to strengthen your CV and improve job opportunities in administrative roles
- Instant digital certificate upon completion, with the option to order a hard copy
- Receive a free student ID card to support your professional profile
- Flexible, self-paced learning with no strict deadlines, ideal for students and working professionals
- Transparent pricing with no hidden fees throughout your learning journey
- Access dedicated tutor support on weekdays for guidance and academic assistance
- Fast assessment process with quick results to help you progress efficiently in your careerÂ
Why Study This Course?
Whether you are starting an administrative career or looking to strengthen your professional office skills, this Office Administration & Skills Diploma provides the knowledge and confidence needed to succeed in modern workplace environments.
As a comprehensive online course, it focuses on developing essential skills in administration, communication, organisation, business writing, and office software — all crucial for handling day-to-day office responsibilities effectively.
This course supports progression into roles such as Office Administrator, Administrative Assistant, Personal Assistant, or Office Support Coordinator, helping you build practical expertise, improve employability, and advance your career in business and fitness industry settings.
Who Is This Office Administration & Skills Diploma Course For?
Ideal for beginners, career changers, and aspiring professionals seeking office administration and business support skills.
It is suitable for:
- Aspiring Office Administrators and Beginners
- Receptionists and Front Desk Professionals
- Administrative Assistants Seeking Career Growth
- Office Managers Improving Administrative Skills
- Business Support Staff Building Expertise
- Career Changers Entering Office Roles
- Entrepreneurs Managing Small Business Operations
Requirements
There are no specific prerequisites to enrol in the Office Administration & Skills Diploma, making it open and accessible to everyone. This course is suitable for complete beginners as well as those looking to refresh or enhance their administrative skills.
To study, you will need a passion for learning, basic literacy skills, and you must be aged 16 or above. The course is fully online and can be accessed from any internet-enabled device, allowing you to learn comfortably from home, at your own pace and convenience.
CPD Certification
After successfully completing the Office Administration & Skills Diploma course, you will qualify for a CPD Certificate as proof of your continued professional development and achievement. This certificate can enhance your professional profile and showcase your commitment to building relevant skills and knowledge. You can receive your digital certificate for only £10, or request a printed hard copy sent by post for just £29 or both for £39.
QLS Endorsed Certification
After successfully completing the Office Administration & Skills Diploma course, learners will be able to order a QLS Endorsed Certificate as proof of their new achievement. The Level QLS Endorsed certificate can be ordered and get delivered to your home by post for £119 only. There is an additional £10 postage charge for international students.
Assessment
For assessing your learning, you have to complete an automated MCQ exam. It is required for the students to score at least 60% to pass the exam and fulfil the Quality Licence Scheme-endorsed certificate criteria. Learners can apply for the certificate after they clear the exam.
There are assignment questions provided at the end of the course. You are suggested to complete the questions to enrich your understanding of the course. You can complete this according to your preferred time. The expert tutor will provide feedback on your performance after assessing your assignment.
Job Opportunities
The Office Administration & Skills Diploma prepares you for a wide range of entry-level and support roles within office environments across the UK. This course builds essential administrative, communication, and organisational skills, enabling you to work confidently in business settings, corporate offices, and the fitness industry. While it is not a professional licence, it provides a strong foundation for progressing into various administrative and customer-facing careers.
- Office Administrator – Manages daily office tasks, documentation, scheduling, and general administrative support.
Average UK salary: £20,000–£30,000 per year - Administrative Assistant – Supports teams with clerical duties, data entry, filing, and correspondence handling.
Average UK salary: £19,000–£27,000 per year - Personal Assistant (Entry-Level) – Assists managers with scheduling, meetings, emails, and organisational tasks.
Average UK salary: £22,000–£35,000 per year - Receptionist – Handles front desk duties, phone calls, visitor management, and customer service.
Average UK salary: £18,000–£25,000 per year - Data Entry Clerk – Inputs, updates, and manages data accurately in office systems and spreadsheets.
Average UK salary: £18,000–£24,000 per year - Office Coordinator – Helps organise office operations, meetings, supplies, and internal communication.
Average UK salary: £22,000–£32,000 per year - Customer Service Assistant – Manages client queries, emails, and administrative support tasks.
Average UK salary: £19,000–£26,000 per year - HR Assistant (Entry-Level) – Supports recruitment processes, employee records, and HR administration.
Average UK salary: £22,000–£30,000 per year - Administrative Support Officer – Provides general support across departments, ensuring smooth office operations.
Average UK salary: £20,000–£28,000 per year - Fitness Club/Studio Administrator – Manages bookings, memberships, and administrative tasks in fitness environments.
Average UK salary: £19,000–£27,000 per year
Frequently Asked Questions
What does the Office Administration & Skills Diploma cover?
This course covers essential office and administrative skills including personal assistant duties, admin support, organisational skills, business writing, communication, telephone etiquette, meeting management, time management, and basic Microsoft Excel and PowerPoint skills. It is designed to prepare learners for real workplace environments.
Is this Office Administration & Skills Diploma suitable for beginners?
Yes. This course is ideal for beginners with no prior experience in office administration. It is designed to build your skills step by step, making it suitable for students, job seekers, and career changers.
Can I study this office administration course online?
Yes. The course is fully online and can be studied from anywhere using any internet-enabled device. It offers flexible, self-paced learning so you can study around your personal or work schedule.
Will I receive a certificate after completing the course?
Yes. After successful completion, learners receive a CPD-accredited certificate, which can help enhance your CV and improve job prospects in administrative and office-based roles.
What jobs can this course help me get?
This course can support entry into roles such as Office Administrator, Administrative Assistant, Personal Assistant (entry-level), Receptionist, Data Entry Clerk, Customer Service Assistant, and Office Support roles, especially in business and fitness industry environments.
Do I need any experience or qualifications to enrol?
No prior experience or qualifications are required. You only need basic literacy skills, a passion for learning, and you must be 16 years or older.
What skills will I gain from this course?
You will develop skills in organisation, communication, office software use, time management, document handling, customer service, and professional workplace behaviour.
Is this course useful for fitness industry jobs?
Yes. The skills learned are highly relevant for fitness centres, gyms, and wellness businesses where strong administration, scheduling, and customer service skills are essential.
How will this course help my career?
This diploma improves your employability by giving you practical office skills that employers value. It helps you become job-ready for administrative roles and can support career progression in office-based environments.
Course Curriculum
| Office Administration & Skills Diploma | |||
| Module 01: Personal Assistant | |||
| Personal Assistant | 01:23:00 | ||
| Module 02: Admin Support | |||
| Admin Support | 01:54:00 | ||
| Module 03: Administrative Management | |||
| Administrative Management | 00:00:00 | ||
| Module 04: Organisational Skills | |||
| Organisational Skills | 01:16:00 | ||
| Module 05: Telephone Etiquette | |||
| Telephone Etiquette | 01:07:00 | ||
| Module 06: Business Writing | |||
| Business Writing | 01:24:00 | ||
| Module 07: Time Management | |||
| Time Management | 01:09:00 | ||
| Module 08: Body Language and Effective Communication | |||
| Body Language and Effective Communication | 01:23:00 | ||
| Module 09: Meeting Management | |||
| Meeting Management | 01:24:00 | ||
| Module 10: Excel Basics | |||
| Navigate the Excel User Interface | 00:28:00 | ||
| Use Excel Commands | 00:10:00 | ||
| Create and Save a Basic Workbook | 00:19:00 | ||
| Enter Cell Data | 00:12:00 | ||
| Use Excel Help | 00:05:00 | ||
| Create Worksheet Formulas | 00:15:00 | ||
| Insert Functions | 00:17:00 | ||
| Reuse Formulas and Functions | 00:17:00 | ||
| Insert, Delete, and Adjust Cells, Columns, and Rows | 00:10:00 | ||
| Search for and Replace Data | 00:09:00 | ||
| Use Proofing and Research Tools | 00:07:00 | ||
| Apply Text Formats | 00:16:00 | ||
| Apply Number Format | 00:08:00 | ||
| Align Cell Contents | 00:09:00 | ||
| Apply Styles and Themes | 00:12:00 | ||
| Apply Basic Conditional Formatting | 00:11:00 | ||
| Create and Use Templates | 00:08:00 | ||
| Preview and Print a Workbook | 00:10:00 | ||
| Set Up the Page Layout | 00:09:00 | ||
| Configure Headers and Footers | 00:07:00 | ||
| Manage Worksheets | 00:05:00 | ||
| Manage Workbook and Worksheet Views | 00:07:00 | ||
| Manage Workbook Properties | 00:06:00 | ||
| Module 11: PowerPoint Basic | |||
| Customize the User Interface | 00:19:00 | ||
| Set PowerPoint 2016 Options | 00:07:00 | ||
| Modify Slide Masters and Slide Layouts | 00:16:00 | ||
| Add Headers and Footers | 00:05:00 | ||
| Modify the Notes Master and the Handout Master | 00:04:00 | ||
| Create SmartArt | 00:09:00 | ||
| Modify SmartArt | 00:05:00 | ||
| Write Math Equations | 00:07:00 | ||
| Add Audio to a Presentation | 00:09:00 | ||
| Add Video to a Presentation | 00:10:00 | ||
| Customize Animations and Transitions | 00:14:00 | ||
| Review a Presentation | 00:15:00 | ||
| Store and Share Presentations on the Web | 00:06:00 | ||
| Annotate a Presentation | 00:07:00 | ||
| Set Up a Slide Show | 00:08:00 | ||
| Create a Custom Slide Show | 00:03:00 | ||
| Add Hyperlinks and Action Buttons | 00:07:00 | ||
| Record a Presentation | 00:05:00 | ||
| Secure a Presentation | 00:11:00 | ||
| Broadcast a Slide Show | 00:07:00 | ||
| Create a Video or a CD | 00:08:00 | ||
| Mock Exam | |||
| Mock Exam – Office Administration & Skills Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Office Administration & Skills Diploma | 00:20:00 | ||
| Order Your Certificate | |||
| Claim Your Certificates | 00:00:00 | ||