Overview
Learn new skills and develop your professional knowledge with the Level 3 Diploma in Customer Service and learn from home at a pace that suits you. The Level 3 Diploma in Customer Service has been expertly designed for you to complete through distance e-learning and achieve a professional qualification all without leaving your own home!
Successful completion of the Level 3 Diploma in Customer Service will see you achieve a CPD certified qualification which will add significant weight to your CV and impress potential employers when applying for new jobs.
Once you enrol on the Level 3 Diploma in Customer Service, you will have full course access for one year, meaning you are free to complete the Level 3 Diploma in Customer Service at a pace that suits you. Enrol on the Level 3 Diploma in Customer Service now and start studying using any internet-enabled device including computers, tablets, and smartphones.
With 24/7 student support offered to you on the Level 3 Diploma in Customer Service, you can be sure of quick and comprehensive assistance whenever you need it.
Enrol now on the Level 3 Diploma in Customer Service and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job!
Why Choose Level 3 Diploma in Customer Service?
- Efficient assessment system with instant results
- Get full tutor support and learning assistance
- Complete the Level 3 Diploma in Customer Service at a pace that suits you
- Gain a professional certified qualification
- Great value, high-quality training course
Showcase Your Accomplishment of New Skills: Get a Certification of Completion
Upon passing the course, you will receive proper certification that is accredited by IAO and CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £39.
Who Is This Course For?
The Level 3 Diploma in Customer Service has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Level 3 Diploma in Customer Service.
Enrol on the Level 3 Diploma in Customer Service and learn a new professional skill from anywhere, at any time!
Requirements
Enrol on the Level 3 Diploma in Customer Service with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Level 3 Diploma in Customer Service without any delay.
We only ask that all students have a passion for learning and literacy, and be over the age of 16.
Complete the Level 3 Diploma in Customer Service online from your computer, tablet, or smartphone, and learn in a way that suits you.
Course Curriculum
Level 3 Diploma in Customer Service | |||
WHY Customer Service Is CRITICAL To Your Business! | 00:05:00 | ||
Good Isn’t Good Enough! | 00:03:00 | ||
We Are ALL in the “Helping Field” | 00:10:00 | ||
Providing “Concierge” Level Of Service | 00:06:00 | ||
The 5 Tenets Of TQM | 00:03:00 | ||
How To Boost Customer Satisfaction | 00:08:00 | ||
How To Avoid The 10 Deadly Sins Of Customer Service! | 00:15:00 | ||
More Money $$$ – Through Customer Retention | 00:05:00 | ||
How Much Is A Customer Worth? $$$ | 00:08:00 | ||
Do You Understand Your Customer? | 00:07:00 | ||
Dealing With Difficult Customers | 00:19:00 | ||
“LEAP” Into Customer Service! | 00:18:00 | ||
Exceptional Phone Service | 00:17:00 | ||
WHY Customers Buy From YOU! $$$ | 00:17:00 | ||
BONUS LECTURE!!! FINAL TIPS!!! | 00:07:00 | ||
Certificate | |||
Order Your Certificate. | 00:00:00 |
COURSE REVIEWS
- 1 year
- Number of Units16
- Number of Quizzes0
- 2 hours, 28 minutes Gift this course