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Overview

Learn new skills and develop your professional knowledge with the Level 3 Diploma in Customer Service and learn from home at a pace that suits you. The Level 3 Diploma in Customer Service has been expertly designed for you to complete through distance e-learning and achieve a professional qualification all without leaving your own home!

Successful completion of the Level 3 Diploma in Customer Service will see you achieve a CPD certified qualification which will add significant weight to your CV and impress potential employers when applying for new jobs.

Once you enrol on the Level 3 Diploma in Customer Service, you will have full course access for one year, meaning you are free to complete the Level 3 Diploma in Customer Service at a pace that suits you. Enrol on the Level 3 Diploma in Customer Service now and start studying using any internet-enabled device including computers, tablets, and smartphones.

With 24/7 student support offered to you on the Level 3 Diploma in Customer Service, you can be sure of quick and comprehensive assistance whenever you need it.

Enrol now on the Level 3 Diploma in Customer Service and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job!

Why Choose Level 3 Diploma in Customer Service?

  • Efficient assessment system with instant results
  • Get full tutor support and learning assistance
  • Complete the Level 3 Diploma in Customer Service at a pace that suits you
  • Gain a professional certified qualification
  • Great value, high-quality training course

Showcase Your Accomplishment of New Skills: Get a Certification of Completion

Upon passing the course, you will receive proper certification that is accredited by IAO and CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £39.

Who Is This Course For?

The Level 3 Diploma in Customer Service has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Level 3 Diploma in Customer Service.

Enrol on the Level 3 Diploma in Customer Service and learn a new professional skill from anywhere, at any time!

Requirements

Enrol on the Level 3 Diploma in Customer Service with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Level 3 Diploma in Customer Service without any delay.

We only ask that all students have a passion for learning and literacy, and be over the age of 16.

Complete the Level 3 Diploma in Customer Service online from your computer, tablet, or smartphone, and learn in a way that suits you.

 

Course Curriculum

Level 3 Diploma in Customer Service
WHY Customer Service Is CRITICAL To Your Business! 00:05:00
Good Isn’t Good Enough! 00:03:00
We Are ALL in the “Helping Field” 00:10:00
Providing “Concierge” Level Of Service 00:06:00
The 5 Tenets Of TQM 00:03:00
How To Boost Customer Satisfaction 00:08:00
How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00
More Money $$$ – Through Customer Retention 00:05:00
How Much Is A Customer Worth? $$$ 00:08:00
Do You Understand Your Customer? 00:07:00
Dealing With Difficult Customers 00:19:00
“LEAP” Into Customer Service! 00:18:00
Exceptional Phone Service 00:17:00
WHY Customers Buy From YOU! $$$ 00:17:00
BONUS LECTURE!!! FINAL TIPS!!! 00:07:00
Certificate
Order Your Certificate. 00:00:00
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level 3 diploma in customer service
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