Course Overview

This business etiquette course is designed to provide learners with the key skills to enhance their professional image in the workplace. It will introduce special techniques that will help them to master job interviews, form strong working relationships, improve their communication skills and much more. This course applies to anyone working within a business environment, particularly corporate roles where professional guidelines must be strictly adhered to.

Key Topics to Be Covered

• What is etiquette, and why is it important?
• Pre, during and post Interview tips and techniques
• Planning and attending business meetings
• Electronic etiquette guidelines and best practice
• Multicultural etiquette & championing diversity

What You’ll Learn

• Understand the different types of interviews and how to plan for them
• Learn how to deliver professional voicemails and instant messages
• Know how to champion diversity and inclusivity in the workplace
• Gain the skills to plan for different types of meetings effectively
• Understand what you should and shouldn’t do during a conference call
• Present yourself well when meeting and greeting clients

Your Path to Success

On successful completion, you will have an excellent understanding of how to conduct yourself within a business environment, with the communication skills and confidence to form strong working relationships and prove your professionalism in any workplace setting.

Skills You Will Gain

• Excellent etiquette skills
• Professional competency skills
• Communication & social  skills

Is This Business Etiquette and Professional Behaviour Course Right for You?

This training course is ideal for those who are looking to gain valuable transferable skills required to master job interviews, communicate better with colleagues and clients, and enhance their professional image in the workplace. There are no specific entry requirements for this course.

Certification

Upon passing the course, you will receive proper certification that is accredited by IAO and CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £39.