Course Overview

Learn the benefits of building strong financial relationships in business by taking our popular Key Account Management Course. The purpose of KAM is to nurture successful commercial partnerships between customers and companies that will provide mutual advantages. You can learn how to identify and work with the right individuals to achieve this consumer strategy and drive a successful collaboration.  

By taking on board the expert financial advice offered by this interactive online tutorial, you will learn how to integrate a valued customer into the infrastructure and adapt operational levels accordingly. You will learn new and exciting ways to deliver appreciated value to consumers in return for loyalty and buyer’s retention. In mastering these KAM techniques, you will take your business, service, and economic levels to new heights and potential.   

Key Topics to Be Covered

• Origins of the conception of Key Account Management
• Sales and business opportunities made possible by KAM
• Identifying key accounts and delivering value to them
• Developing beneficial business relationships 
• Enhancing customer experiences and supplier interaction

Learning Outcomes

• Understand the primary business objectives of KAM 
• Know how to use KAM as an integral process in business 
• Discover how to identify and analyse critical accounts in a business
• Develop an awareness of KAMP (Key Account Management Programme) features
• Learn how to develop customer relationships to their full potential
• Determine how the value and service of your business can be improved

Your Path to Success

By completing the training in this Key Account Management online course, you will understand the importance of strategy, relationships, and value in the financial interactions made in any appropriate business. This can help take you forward in a career involving accountancy, marketing, customer services or business management.  

Skills You Will Gain

• KAM integration and processes
• Enhance customer service
• Supply chain management
• Value analysis
• Customer marketing and development

Is This Course Right for You?

This course is ideal for anyone working in business accountancy or administration and who want to integrate enhanced customer relationships for key accounts.  

Certificate of Achievement 

Endorsed Certificate of Achievement by the Quality Licence Scheme

An endorsed certificate will be issued for the learners as proof of their achievement after the completion of this course.

After successful course completion, learners will be able to order an endorsed certificate as proof of their new achievement. Only for £119  you can order and get endorsed certificates delivered to your home. International students have to pay an extra £10 as a postage charge.

CPD QS Acknowledged Certificate from HF Online

The learners have to successfully complete the assessment of this course to achieve the CPD QS certificates. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.

Endorsement 

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an acknowledged qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Assessment Method

You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates.

Our expert trainers will assess your assignment and give you feedback after you submit the assignment.